Yes, the game needs to be assembled by the buyer. All necessary assembly parts are included in the package, and we provide the required tools such as a screwdriver and a wrench. Assembly is accessible to everyone, achievable by one person or more, and takes approximately 1.5 hours.
An assembly manual is included in the package, with the option to scan it via a QR CODE directing you to a detailed explanatory video of the assembly process.
The rules of the game can be found on this page.
Currently, we are able to offer delivery to the following countries:
Austria, Belgium, Bulgaria, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States.
If your country is not on the list, feel free to contact us so we can add it. We plan to gradually expand our delivery services to other countries.
If our game is available at the time of your order, we will ship your package promptly. Hyperlaps© is shipped from France, and the delivery time depends on the distance between you and our warehouse. Generally, expect a delivery time of 1 to 6 business days after we have deposited your package for shipment.
Once your package is shipped, you will receive an email containing tracking information. Please check your spam folder if you do not find this email.
When our game is no longer in stock, we offer pre-order phases. If you place an order during one of these phases, the game will be shipped to you within an average period of 2 to 4 months from the date of your pre-order. This time is necessary for ordering parts from our suppliers and assembling your package.
Once your package is shipped, the delivery time depends on the distance between you and our warehouse located in France. On average, expect 1 to 6 business days after we have deposited your package for shipment.
As soon as your package is shipped, you will receive an email containing tracking information. Be sure to check your spam folder if you do not find this email.
Hyperlaps© Legacy has been designed for easy repair in case of a problem. We have ensured that the game can be completely disassembled using the tools included in your initial package.
An instructional video on potential issue resolution is available here, allowing you to address any incidents yourself.
If you have unfortunately damaged a part of the game during play, be aware that we plan to gradually offer the option to order spare parts directly from our online store.
If you wish to return an item, you can submit a withdrawal request within 14 days of receiving your item.
The item must be returned in perfect condition and in its original packaging. Any returned product that is incomplete, damaged, or used will not be refunded. The choice of the carrier and the return costs are the responsibility of the customer.
Upon receipt of your return package, a refund of the value of your item will be credited to you within 30 days of receiving the package on your chosen payment method during the order.
You can submit your withdrawal request via this form. The email sent will constitute the effective date of the customer’s right of withdrawal.
We offer secure payment by credit card; your payment information is not stored on our website.
Your credit card may be declined for one of the following reasons:
If, despite these checks, your credit card is still declined, you have the option to contact us and choose another payment method.
You can view the status of your order in real-time by clicking here.
An email will also be sent to you at each stage of your order.
Yes, we include an invoice for your purchase directly in your package.
Hyperlaps© is French; the game is Made in France, and the package is assembled and shipped from France.
